Privacy Policy — RedeMira Plumbing Services

Contact and Company Information

RedeMira Plumbing Services

P.O. Box 3395, Al Istiqlal Street, Katara, Doha, Doha Municipality, Qatar

Email: info@redemira.cfd

Information We Collect

We collect information necessary to provide plumbing services, manage bookings, respond to inquiries, and improve our platform. Collection categories include:

• Contact data: name, email address, phone number, and mailing address provided when you request a quote or schedule a service.
• Service data: details about your property, service history, preferences, and notes related to requested or performed work.
• Technical data: IP address, browser type, device identifiers, and basic analytics collected automatically when you use our online platform.
• Communications: messages and correspondence you send to us by email, messaging forms, or other channels.

How We Use Information

We use personal information for the following purposes:

• To provide and manage plumbing services, appointments, estimates, and repairs.
• To communicate about service status, scheduling, billing, and support inquiries.
• To maintain records, process payments, and prevent fraud.
• To operate, evaluate, and improve our website, services, and customer experience.
• To comply with legal obligations and respond to lawful requests from authorities.

Cookies and Tracking

We use cookies and similar technologies to provide website functionality, analyze usage, and support essential features. Cookies typically fall into the following categories:

• Strictly necessary: required for core platform features and secure access.
• Performance and analytics: used to understand site usage and improve performance (e.g., page load monitoring).
• Functional: remember preferences and settings you choose on the site.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

Data Sharing and Disclosure

We do not sell personal information. We may share personal information in limited circumstances, including:

• With service providers and contractors who perform functions on our behalf (e.g., payment processors, scheduling tools, analytics providers) under confidentiality obligations.
• To comply with legal processes, respond to lawful requests, or protect the rights, property, or safety of RedeMira Plumbing Services, our users, or the public.
• In connection with a merger, acquisition, reorganization, or sale of assets, where purchaser commitments regarding personal data will be respected.

Data Retention and Security

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, deletion, objection to processing, and data portability. To exercise your rights or make requests, contact us at info@redemira.cfd. We will respond in accordance with applicable law. We may require verification of identity before honoring certain requests.

Children

Our services are not intended for children under 16. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, contact us and we will take steps to delete it where required by law.

International Transfers

Information we collect may be processed or stored in locations outside your country. When personal data is transferred across borders, we take measures to provide appropriate safeguards consistent with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post updated terms on our site and update the date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

For questions or to exercise your data rights, contact:

Email: info@redemira.cfd

Postal: P.O. Box 3395, Al Istiqlal Street, Katara, Doha, Doha Municipality, Qatar